Help Fix What Isn’t Working.

Backroom Reality is a place for retail associates to anonymously share what really happens behind the scenes — overcrowded stockrooms, unsafe workflows, and packaging that creates more work than it should.

BACKROOM REALITY CHECK

BACKROOM REALITY CHECK

You’re Not Alone.

Here’s What Retail Workers Are Already Saying

“Overstock + bad packaging = constant strain injuries.”

“Overstock + bad packaging = constant strain injuries.”

“Holiday season turns the backroom into a hazard zone.”

“Holiday season turns the backroom into a hazard zone.”

“Half my shift is cleaning up packaging that falls apart.”

“Half my shift is cleaning up packaging that falls apart.”

How it Works

  • Snap a quick photo and write a short description of what’s happening in your backroom: packaging that’s falling apart, unsafe piles, overloaded carts, workflow bottlenecks, anything that makes your job harder.

    No need to overthink it. Real moments > perfect photos.

  • Your safety and privacy come first. We remove all identifying information. No employers or individuals are ever named. Your employer will never be contacted, tagged, or referenced.

  • Your submission helps shape Returnity’s research, pilots, and next-generation reusable packaging systems that reduce friction and workload.

    This is how real change happens—from the ground up.

    Have More to Share? Email us anytime: info@returnity.co

  • Every submission receives a coffee on us as a small thank-you for taking the time to share your experience. Once a month, we pick one standout submission that clearly captures a challenge retail workers face.

    The selected contributor receives the Backroom Survival Kit, packed with practical, morale-boosting items curated with input from store associates. (And yes — you still remain 100% anonymous.)

Your Backroom Story Matters

Your Backroom Story Matters •

Make Your Backroom Reality Seen

Your perspective helps build better packaging for everyone.